Have a question? Have a problem? Check out our helpful hints page. Still stuck? You can always call us and obtain quick, courteous assistance from one of our knowledgeable associates. Click here for additional contact information.

Telephone Support: 9:00am to 4:00pm Mon-Thu, 9:00am to 2:00pm Fri (Central Time)

800-755-6529
972-429-0947

Here are some additional links that may be useful:

• Frequently asked questions
  
• Timer service/repair
  
• Instruction manuals
  
• Helpful hints (written for our barrel racing customers, but much of the information is good for all users)
  
• VIDEO: Setting up and aligning the Long Range Light Curtain (dog agility customers)
• PVC light curtain power/battery issues (dog agility customers)
  
• PVC pole base storage (dog agility customers)
  
• Metal pole base storage (dog agility customers)
  
• Agility timer sounds (to familiarize dogs with timer tones/voices)
  
• Fixing USB adapter driver problems
  

Software Downloads

• Device driver for the USB Adapter
  
• Timer Interface Software, Timer Interface Manual
  
• Display It (displays a number typed into a computer on the scoreboard)
  
• Video Scoreboard (creates a virtual scoreboard on a computer screen)
  
• Timer Log (provides a timer activity log like the printer we sold in the past)